Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
Mixmax connects Gmail with popular CRMs like Salesforce & Pipedrive, allowing users to work smarter out of their inbox, and create better emails, while everything syncs in the background.
The suite offers features like one-click scheduling for meetings, templates, and the create emails & reminder in the future. While reps can track email performance, campaigns (Sequences), and log activity; while everything syncs with their CRM seamlessly.
Learn more or start a free 14-day trial: www.mixmax.com
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Mixmax might be a bit more popular than Helpy.io. We know about 2 links to it since March 2021 and only 2 links to Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
MixMax → used for email sequences and pre-built templates for quick responses / follow ups. We chose MixMax because of its simplicity. It doesn’t have all of the bells and whistles but it covers most of our needs when it comes to sequencing. It also has a handy Gmail integration that gives you many features when composing an email. Pricing is accessible. Source: over 2 years ago
I was recommended mixmax.com but looking for suggestions anyone may have here? Source: over 2 years ago
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