Software Alternatives, Accelerators & Startups

HelpWire VS Zoom

Compare HelpWire VS Zoom and see what are their differences

HelpWire logo HelpWire

HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.

Zoom logo Zoom

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
  • HelpWire Landing page
    Landing page //
    2023-08-17

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.

HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.

Top HelpWire features:

Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory

HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

  • Zoom Zoom AI Companion
    Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Team Chat
    Zoom Team Chat //
    2024-02-05
  • Zoom Zoom Meetings Persistent Team Chat
    Zoom Meetings Persistent Team Chat //
    2024-02-05
  • Zoom Zoom Clips
    Zoom Clips //
    2024-02-05
  • Zoom Zoom Phone
    Zoom Phone //
    2024-02-05
  • Zoom Zoom Mail - Email Compose with Zoom AI Companion
    Zoom Mail - Email Compose with Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Contact Center
    Zoom Contact Center //
    2024-02-05
  • Zoom Zoom Platform Analytics
    Zoom Platform Analytics //
    2024-02-05
  • Zoom Zoom Whiteboard
    Zoom Whiteboard //
    2024-02-05
  • Zoom Zoom Events
    Zoom Events //
    2024-02-05
  • Zoom Zoom Rooms - Intelligent Director
    Zoom Rooms - Intelligent Director //
    2024-02-05

Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.

Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.

Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.

Zoom

Website
zoom.us
$ Details
freemium $15.99 / Monthly (Pro - Great for Small Teams)
Platforms
Mobile Desktop
Release Date
2011 June

HelpWire features and specs

  • Remote Control: Yes
  • Support Chat: Yes
  • Invite Team Memebers: Unlimited
  • Client Management: Yes
  • Multiplatform: Windows, MacOS

Zoom features and specs

No features have been listed yet.

HelpWire videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Zoom videos

More than Zoom

More videos:

  • Review - Zoom Review: is This a Cheaper Webinar Software Alternative?
  • Review - A Review of Zoom.us for Teaching Online Lessons
  • Tutorial - How To Use Zoom (plus Breakout Groups) -- Favorite Video Conferencing Platform

Category Popularity

0-100% (relative to HelpWire and Zoom)
Remote Control
100 100%
0% 0
Communication
0 0%
100% 100
Remote PC Access
100 100%
0% 0
Video Conferencing
0 0%
100% 100

Questions and Answers

As answered by people managing HelpWire and Zoom.

Why should a person choose your product over its competitors?

HelpWire's answer

HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

User comments

Share your experience with using HelpWire and Zoom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpWire and Zoom

HelpWire Reviews

  1. Good app, works well

    I've used HelpWire for a few months in our IT support team. The ease of accessing multiple workstations remotely has significantly improved our efficiency.

    👍 Pros:    Easy user interface|Excellent features
  2. HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  3. A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free

Zoom Reviews

  1. Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.

  2. An incredible platform to conduct meetings

    User friendly interface and a good platform to arrange professional meetings

    👍 Pros:    Easy user interface
  3. "In covid-19 days this app help me a lot"

    Features of this app is best while taking classes screen sharing, voice and many more. Easy to use because showed al features very clear. They really support their users and their features are frequent and implemented when you are using it.

    🏁 Competitors: GoToMeeting
    👍 Pros:    User-friendly|Easy to use|Multi-person meetings
    👎 Cons:    Download protection

The 7 best Zoom alternatives in 2024
GoTo Meeting offers a lot of the same video conferencing features as Zoom, like chat, Q&A, an AI meeting assistant, and security controls. But when you compare apples to apples, Zoom outperforms GoTo Meeting in every category. Because of that, it wouldn't have made this list except for one key feature: cloud storage.
Source: zapier.com
Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Unfortunately, we’re all familiar with Zoombombing (unwanted users interrupting meetings and cyber-harassing participants) and data sharing fiascos. The latest Zoom security concerns have to do with Zoom’s plans to use user content to train AI models. They later changed their mind about this and shared in their terms and services that they will not use your content to train...
Source: pumble.com
6 Webex Alternatives You Can Switch to in 2022
Its popularity spiked a couple of years ago, which made Zoom a target of cybercriminals. If you are worried about cybersecurity and using Zoom, you should get more familiar with all known Zoom security issues.
Source: www.stork.ai
8 Tools You Need For Working Remotely in 2022
Therefore, it is very important that the messenger has a user-friendly interface and, preferably, that it be free. Telegram is excellent for these purposes. In addition, the developers have recently added the possibility of video conferencing, so it can replace popular Zoom.
Source: hackernoon.com
Microsoft Teams Vs Clariti: Which one should you choose?
Due the coronavirus (COVID-19) outbreak and the necessary practices of social distancing and working from home, all SaaS-based communication and collaboration tools like Microsoft Teams, Zoom, Slack, Clariti have been seeing a dramatic increase in their userbase. While most of these tools look similar from outset, they differ widely in terms of their functionalities.
Source: clariti.app

Social recommendations and mentions

Based on our record, Zoom seems to be more popular. It has been mentiond 195 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpWire mentions (0)

We have not tracked any mentions of HelpWire yet. Tracking of HelpWire recommendations started around Mar 2021.

Zoom mentions (195)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zoom.us — Secure Video and Web conferencing add-ons available. The free plan is limited to 40 minutes. - Source: dev.to / 4 months ago
  • Watched the cloud debunk video for the first time..
    The screen recording he did can be done with a very basic setup such as Zoom and a one-person meeting, record your screen which also captures mic audio, save the meeting, upload to youtube, twitter, etc. https://zoom.us/. Source: 6 months ago
  • Bible Talks sa Pondahan ni Mang Kulas and Friends
    Install Zoom on your computer, tablet, or smartphone if you haven't already (https://zoom.us). Source: 7 months ago
  • How to Communicate Better in Open Source
    There are times when collaborators need to pair synchronously on a remote meeting app such as Zoom, GoogleMeet, etc. - Source: dev.to / 10 months ago
  • 20 Successful Virtual Fundraising Ideas For Nonprofits In 2023
    Pro tip: It doesn’t mean you can’t get attendees in the mood because your money-raising gala is being held online. Get your board members to sell virtual tables and add the option to form smaller groups for each table via Zoom. Ask your guests to dress up and share photos of the celebrations at home. Find an entertainer to perform online and include online auction and raffle options for all attendees. Source: 12 months ago
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What are some alternatives?

When comparing HelpWire and Zoom, you can also consider the following products

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Butter CMS - API-first CMS + blog platform built for developers & marketers.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.