Software Alternatives, Accelerators & Startups

HelpWire VS Jamf Pro

Compare HelpWire VS Jamf Pro and see what are their differences

HelpWire logo HelpWire

HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.

Jamf Pro logo Jamf Pro

Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.
  • HelpWire Landing page
    Landing page //
    2023-08-17

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.

HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.

Top HelpWire features:

Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory

HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

  • Jamf Pro Landing page
    Landing page //
    2023-06-23

HelpWire features and specs

  • Remote Control: Yes
  • Support Chat: Yes
  • Invite Team Memebers: Unlimited
  • Client Management: Yes
  • Multiplatform: Windows, MacOS

Jamf Pro features and specs

No features have been listed yet.

HelpWire videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Jamf Pro videos

Jamf Pro Overview Demo

More videos:

  • Review - An Introduction to Jamf Pro 10

Category Popularity

0-100% (relative to HelpWire and Jamf Pro)
Remote Control
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Remote PC Access
100 100%
0% 0
Office & Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing HelpWire and Jamf Pro.

Why should a person choose your product over its competitors?

HelpWire's answer

HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

User comments

Share your experience with using HelpWire and Jamf Pro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpWire and Jamf Pro

HelpWire Reviews

  1. Good app, works well

    I've used HelpWire for a few months in our IT support team. The ease of accessing multiple workstations remotely has significantly improved our efficiency.

    👍 Pros:    Easy user interface|Excellent features
  2. HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  3. A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free

Jamf Pro Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Verdict: Jamf Pro is an excellent choice for organizations that use a wide range of solutions and mobile solutions developed by Apple. The MDM tool is suitable for device management in education institutions, businesses, and government organizations, and provides powerful customization features.

Social recommendations and mentions

Based on our record, Jamf Pro seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpWire mentions (0)

We have not tracked any mentions of HelpWire yet. Tracking of HelpWire recommendations started around Mar 2021.

Jamf Pro mentions (3)

  • Best Web Sites other than Reddit?
    Go to jamf.com, login with your jamf ID and go to Manage Account. Source: over 1 year ago
  • Implementing MDM and enrolling devices
    I have no idea about MDM for Apple devices, but I've heard about jamf.com before. People also told me that administrating Apple devices is horrible, but I have no personal experience there. Source: almost 2 years ago
  • Looking for a Jamf learning course, any suggestions?
    Another great tool is the trainings that are on jamf.com. just create a free account and you'll be able to get them, its everything from basic inventory reports, to package creation and deployment and even scripting courses. Source: over 2 years ago

What are some alternatives?

When comparing HelpWire and Jamf Pro, you can also consider the following products

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Butter CMS - API-first CMS + blog platform built for developers & marketers.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.