Software Alternatives, Accelerators & Startups

Helpware VS Jira Service Desk

Compare Helpware VS Jira Service Desk and see what are their differences

Helpware logo Helpware

Amazing Customer Experiences. Together.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Helpware Landing page
    Landing page //
    2022-12-22

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you’ll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Virginia, Kentucky, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Helpware videos

Helpware | Future of Work - Alex Tereshchenko | Best Customer Support

More videos:

  • Review - Outsourced Customer Support For Your Business | How Outsourced Customer Support Works with Helpware

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Helpware and Jira Service Desk)
Help Desk
17 17%
83% 83
Customer Support
31 31%
69% 69
Project Management
0 0%
100% 100
Online Services
100 100%
0% 0

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Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Helpware and Jira Service Desk, you can also consider the following products

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ruby Receptionists - Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thumbtack - When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.