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HelpSquad VS ServiceNow

Compare HelpSquad VS ServiceNow and see what are their differences

Smartsheet
Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpSquad logo HelpSquad

Highly Vetted, Highly Trained chat support and conversion specialists

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • HelpSquad Landing page
    Landing page //
    2023-09-21
  • ServiceNow Landing page
    Landing page //
    2022-07-12

HelpSquad videos

+ Add

HelpSquad Staffed Chat Services Intro

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to HelpSquad and ServiceNow)

HelpSquad

ServiceNow

Help Desk
14 14%
Help Desk
86% 86
Online Services
100 100%
Online Services
0% 0
Project Management
0 0%
Project Management
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

Share your experience with using HelpSquad and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSquad and ServiceNow

HelpSquad Reviews

We have no reviews of HelpSquad yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpSquad mentions (0)

We have not tracked any mentions of HelpSquad yet. Tracking of HelpSquad recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing HelpSquad and ServiceNow, you can also consider the following products

Helpware - Amazing Customer Experiences. Together.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ruby Receptionists - Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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