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HelpSquad VS Jira Service Desk

Compare HelpSquad VS Jira Service Desk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpSquad logo HelpSquad

Highly Vetted, Highly Trained chat support and conversion specialists

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • HelpSquad Landing page
    Landing page //
    2023-09-21
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

HelpSquad videos

+ Add

HelpSquad Staffed Chat Services Intro

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to HelpSquad and Jira Service Desk)

HelpSquad

Jira Service Desk

Help Desk
15 15%
Help Desk
85% 85
Online Services
100 100%
Online Services
0% 0
Project Management
0 0%
Project Management
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSquad and Jira Service Desk

HelpSquad Reviews

We have no reviews of HelpSquad yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing HelpSquad and Jira Service Desk, you can also consider the following products

Helpware - Amazing Customer Experiences. Together.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ruby Receptionists - Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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