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HelpSpot Vault VS GoDesk

Compare HelpSpot Vault VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpSpot Vault logo HelpSpot Vault

Passwords sent over email live forever, but not with Vault.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • HelpSpot Vault Landing page
    Landing page //
    2020-10-01
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

HelpSpot Vault

Website
helpspot.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HelpSpot Vault features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to HelpSpot Vault and GoDesk)

HelpSpot Vault

GoDesk

Live Chat
100 100%
Live Chat
0% 0
Customer Support
0 0%
Customer Support
100% 100
Customer Service
100 100%
Customer Service
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing HelpSpot Vault and GoDesk, you can also consider the following products

Vaulteq - Password manager

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

i-genie - Get qualified leads & automate your support without increasing headcount with i-genie – the best no-code AI powered live chat software for small businesses in UK!

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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