Software Alternatives & Reviews

HelpSmith VS Solvvy

Compare HelpSmith VS Solvvy and see what are their differences

HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science
  • HelpSmith Landing page
    Landing page //
    2023-07-03
  • Solvvy Landing page
    Landing page //
    2023-02-04

HelpSmith videos

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Solvvy videos

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Category Popularity

0-100% (relative to HelpSmith and Solvvy)
Document Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Document Management System
Customer Service
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSmith and Solvvy

HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

Solvvy Reviews

We have no reviews of Solvvy yet.
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpSmith mentions (0)

We have not tracked any mentions of HelpSmith yet. Tracking of HelpSmith recommendations started around Mar 2021.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

What are some alternatives?

When comparing HelpSmith and Solvvy, you can also consider the following products

Dr.Explain - Dr.Explain software is a help file authoring tool.

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

Zoho Desk - Industry's first context-aware Helpdesk Software

MadCap Flare - Documentation for Any Audience, Language or Format

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.