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Helpshift VS MindTouch

Compare Helpshift VS MindTouch and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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  4. » Alternatives

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

MindTouch logo MindTouch

MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • MindTouch Landing page
    Landing page //
    2023-08-03

Helpshift videos

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Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

MindTouch videos

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Mini TV Portatile MINDTECH - Mindtech Mindtouch | VIDEOPRESENTER.it

More videos:

  • Review - NEW Gaming Setup - 2020 MindTouch Tips & Tricks

Category Popularity

0-100% (relative to Helpshift and MindTouch)

Helpshift

MindTouch

Customer Support
89 89%
Customer Support
11% 11
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
WiKi
0 0%
WiKi
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and MindTouch

Helpshift Reviews

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MindTouch Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
An open-source wiki software, MindTouch offers an AI-powered and enterprise-grade knowledge management system for small, medium, and large organizations. The tool scales as your requirements grow, maintains a 99.5%+ uptime and provides an advanced reporting system. An easy-to-use editor, flexible processes, permissions and privacy options, touchpoints, and pre-built...
Source: www.proprofskb.com

What are some alternatives?

When comparing Helpshift and MindTouch, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Confluence - Confluence is content collaboration software that changes how modern teams work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lightico - In-call document eSigning & sharing solution

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