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Helpshift VS CallTools

Compare Helpshift VS CallTools and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

CallTools logo CallTools

All-in-one predictive dialer & inbound call center solution
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • CallTools Landing page
    Landing page //
    2023-09-16

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

CallTools videos

+ Add

Calltools campaign in less then 5 minutes | Wholesale Real Estate Cold Calling

Category Popularity

0-100% (relative to Helpshift and CallTools)

Helpshift

CallTools

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

Share your experience with using Helpshift and CallTools. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and CallTools

Helpshift Reviews

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CallTools Reviews

Best Call Center Software: The Complete List (2020 Update)
Calltools helps you boost your team’s productivity by providing access to their high speed predictive dialer. Not to mention, this technology integrates with several other product and client management systems like Salesforce, Infusionsoft, Zoho, HubSpot, and more.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Helpshift and CallTools, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

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