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HelpScout VS Zoho Creator

Compare HelpScout VS Zoho Creator and see what are their differences

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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Zoho Creator logo Zoho Creator

Zoho Creator is a low-code application development platform that helps you build a custom, mobile-ready apps to run your business.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Zoho Creator Landing page
    Landing page //
    2023-08-29

Zoho Creator aims to empower users to build enterprise-class applications that run on mobile, tablet, and web. Users can create custom forms, configure workflows, build informative pages, and get their app up and running in minutes.

With over 6 million users worldwide and 60+ apps, our platform enhances business productivity. Zoho Creator is featured in Gartner Magic Quadrant for Enterprise Low-Code Application Platforms (LCAP), 2019.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Zoho Creator

Website
zoho.com
Pricing URL
Official Zoho Creator Pricing
$ Details
paid Free Trial $10.0 / Monthly (User/Month billed annually)
Platforms
Android iOS Web Google Chrome Browser
Release Date
2006 March
Edit details

HelpScout features and specs

No features have been listed yet.

Zoho Creator features and specs

  • Drag & Drop Interface: Yes
  • Dashboards and Visualizations: Presents information and analytics in a digestible, intuitive, and visually appealing way.
  • Secure & Scalable: Security to match your standards, and the ability to quickly grow with you.
  • API: API Interfaces
  • Clean UI: Minimalistic design, focused on providing maximum value to the user without distracting features
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Easy to Set-up and use: Intuitive UI
  • No Coding Skills Required: Yes
  • Collaboration Tools: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Zoho Creator videos

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Hands-On with Zoho Creator

More videos:

  • Review - Share your application with users - Zoho Creator
  • Review - Hotel Management App in 5 steps | Build apps without coding | Zoho Creator
  • Demo - Custom apps to run your business - Zoho Creator

Category Popularity

0-100% (relative to HelpScout and Zoho Creator)

HelpScout

Zoho Creator

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
No Code
0 0%
No Code
100% 100

User comments

Share your experience with using HelpScout and Zoho Creator. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Zoho Creator

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Zoho Creator Reviews

11 Business Process Management (BPM) Software for SMBs
Zoho Creator is built to auto-scale, which means whenever your business demands grow, the backend infrastructure of Zoho Creator seamlessly scales. Use the power of automation in your business processes and relax on your couch. You will also get more than 600 pre-built integrations to get all the departments to stay in a single place and talk to each other easily.
Source: geekflare.com
10 Best Low-Code Development Platforms in 2020
OutSystems provides the platform for developers to easily deliver and edit those applications. Salesforce Lightning is a suite of tools for developing business apps. Zoho Creator low code development platform can be used by non-developers and is perfect for building simple applications.
Source: www.softwaretestinghelp.com
Best Google App Maker alternatives in 2020
Zoho Creator’s scripting language is Deluge. While Zoho advertises Deluge as “the programming language for non-programmers,” it’s still going to take some time to learn – which is not ideal if you’re looking for something to build an app quickly with little experience. There are multiple versions of Zoho Creator in deployment, sometimes making it difficult to find the right...
Source: retool.com
5 PowerApps Alternatives
Zoho Creator also belongs to the Access paradigm of relational databases, web forms and simple automations. However, it allows for more sophisticated processes through scripting.
Source: www.hyperoffice.com
3 easy app makers you can start on today
Zoho offers a wide variety of cloud business apps, ranging from email to customer relationship management. Zoho Creator allows you to use data from those apps to build your own custom apps. It also integrates with several third-party applications and services, including Google G Suite, QuickBooks and PayPal.
Source: www.intheblack.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Zoho Creator mentions (0)

We have not tracked any mentions of Zoho Creator yet. Tracking of Zoho Creator recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Zoho Creator, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QuickBase - Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real time insights and automation across complex processes and disparate systems. ​​

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

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