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HelpScout VS Zift Solutions

Compare HelpScout VS Zift Solutions and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Zift Solutions logo Zift Solutions

ZiftONE gives you a single source of truth to align your channel marketing, sales and operations like never before. All from a powerful, straightforward platform designed to multiply and amplify every partner’s potential.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Zift Solutions Landing page
    Landing page //
    2023-05-10

ZiftONE is the most powerful combination of platform, people and processes. Backed by the most experienced team in the industry, ZiftONE gives you a single source of truth to align your channel marketing, sales and operations–like never before.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Zift Solutions

Website
ziftsolutions.com
Pricing URL
-
$ Details
-
Release Date
2019 March
Edit details

HelpScout features and specs

No features have been listed yet.

Zift Solutions features and specs

  • Partner Portal Builder: Fast track building and sharing content with your partners. Build filtered views for partner groups.
  • To-Partner Emails and Pop-Ups: Build engagement with your partners through messaging and in-portal announcements
  • Partner Onboarding: Prescribe best practices for market success
  • Built-in Learning: Equip partners to sell your solutions with training
  • Deal Registration: Minimize channel conflict by tracking deal ownership
  • Targeted B2B Campaigns: Give every partner the power to create demand and build pipeline
  • Microsite & Landing Page Syndication: Improve your partners' websites and empower them to share your brand online
  • Social Selling / Social Media: Empower your partners with social selling posts
  • Co-Brandable Video: Help your partners create a dynamic online presence
  • Business Analytics & ROI reporting : Keep everyone on the same page when it comes to KPIs and key success measures

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Zift Solutions videos

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Meet ZiftONE: The Channel Management Platform You Won’t Outgrow

Category Popularity

0-100% (relative to HelpScout and Zift Solutions)

HelpScout

Zift Solutions

Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100
Customer Support
100 100%
Customer Support
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Zift Solutions

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Zift Solutions Reviews

We have no reviews of Zift Solutions yet.
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Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Zift Solutions mentions (0)

We have not tracked any mentions of Zift Solutions yet. Tracking of Zift Solutions recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Zift Solutions, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Impartner PRM - Partner Relationship Management and Partner Management

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ZINFI - ZINFI offers cloud-based unified channel management software solutions.

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