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HelpScout VS Voiceflow

Compare HelpScout VS Voiceflow and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Voiceflow logo Voiceflow

Build voice apps in your browser without coding
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Voiceflow Landing page
    Landing page //
    2023-07-27

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Voiceflow videos

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Intro to Voiceflow - Ep. #3 | Uploading and testing on our Alexa device

More videos:

  • Review - Voiceflow Features | Real-time collaboration

Category Popularity

0-100% (relative to HelpScout and Voiceflow)

HelpScout

Voiceflow

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using HelpScout and Voiceflow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Voiceflow

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Voiceflow Reviews

21 Best No Code Tools You Need To Try
If you wish to have voice applications for your application, you need to try out Voiceflow. Voiceflow allows you to develop voice apps for Amazon Alexa and Google Assistant, which then makes them available to everyone.
Source: www.cenario.co
33+ Best No Code Tools you will love 😍
Here's why you should consider Voiceflow if you're wanting to build a voice app; - Good UX with the interface. If you've built chatbots before, you should pick this up quickly- Great YouTube channel of video tutorials to accelerate users' learning- Affordable pricing
Source: www.dansiepen.io
25 No-Code Apps and Tools to help build your next Startup
Voice-activated tech is powering the IoT revolution. Siri and Alexa are some of the most popular tech to come out of the last decade. Voice apps for Google Assistant and Amazon’s Alexa are a huge and growing market. Voiceflow allows designers to build incredible applications for the Google Assistant and Amazon Alexa without ever needing to write a line of code. Their...
Source: www.ishir.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Voiceflow. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Voiceflow mentions (1)

  • DAN prompts don't work on Voiceflow.com
    Voiceflow.com is a site where you can tweak and build your own AI assistant with a visual interface that uses ChatGPT as the muscle. I've been trying to use it to experiment with the boundaries of ChatGPT's programming such as using DAN prompts like what /u/thechatgptkingha224 has created. I'd like to do it there because there's a lot of customizability in how it responds. However although there is often limited... Source: about 1 year ago

What are some alternatives?

When comparing HelpScout and Voiceflow, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jovo - 🗣 Build cross-platform apps for Alexa and Google Home

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

API to bot - Convert your API to Alexa skill or Google Home app in 5 mins

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