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HelpScout VS UserWise.tech

Compare HelpScout VS UserWise.tech and see what are their differences

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Contents:
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  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

UserWise.tech logo UserWise.tech

Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • UserWise.tech
    Image date //
    2023-12-29
  • UserWise.tech
    Image date //
    2023-12-29
  • UserWise.tech
    Image date //
    2023-12-29
  • UserWise.tech
    Image date //
    2023-12-29
  • UserWise.tech
    Image date //
    2023-12-29

Userwise is an AI-powered platform that helps businesses collect, analyze, and manage customer feedback, Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions Userwise can:

  • Automatically detect the sentiment, category, and pain points of customer feedback
  • Summarize feedback into concise and insightful summaries
  • Track and monitor feedback trends and metrics
  • Collect feedback from various sources and channels
  • Enable data-driven decision making based on customer feedback

Userwise offers a free trial and a flexible pricing plan based on the number of feedbacks processed. Userwise is a user-friendly and smart platform that can help businesses improve their customer satisfaction and loyalty

Simple and Affordable Pricing:-

1) FREE /50 Credits- FeedBack Form Generation FeedBack Collection Sentiment Analysis Categorization Summary Generation Pain-Points Analysis Dashboard Analysis

2)$25 /1k Credits:- FeedBack Form Generation FeedBack Collection Sentiment Analysis Categorization Summary Generation Pain-Points Analysis Dashboard Analysis

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

UserWise.tech

Website
userwise.tech
Pricing URL
Official UserWise.tech Pricing
$ Details
freemium $25.0 ($25 /1k Credits)
Platforms
Browser Google Chrome Edge Safari SaaS
Release Date
2023 December
Edit details

Category Popularity

0-100% (relative to HelpScout and UserWise.tech)

HelpScout

UserWise.tech

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Marketing Tools
0 0%
Marketing Tools
100% 100

User comments

Share your experience with using HelpScout and UserWise.tech. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and UserWise.tech

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

UserWise.tech Reviews

We have no reviews of UserWise.tech yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

UserWise.tech mentions (0)

We have not tracked any mentions of UserWise.tech yet. Tracking of UserWise.tech recommendations started around Dec 2023.

What are some alternatives?

When comparing HelpScout and UserWise.tech, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Idiomatic - Idiomatic assists businesses and brands to analyze customer feedback to develop their products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Front - The platform for exceptional customer service at scale.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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