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HelpScout VS Tables by Google

Compare HelpScout VS Tables by Google and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Tables by Google logo Tables by Google

Tables helps teams easily track & automate tasks
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Tables by Google Landing page
    Landing page //
    2021-09-23

Category Popularity

0-100% (relative to HelpScout and Tables by Google)

HelpScout

Tables by Google

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Tables by Google

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Tables by Google Reviews

We have no reviews of Tables by Google yet.
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Social recommendations and mentions

Based on our record, Tables by Google should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Tables by Google mentions (6)

  • self-hosting
    There are a number of Airtable copycats and wannabes out there. Google Tables comes to mind. In terms of basic features, Baserow has a lot of catching up to do — lots of bugs to fix and features or capabilities to add. Source: almost 2 years ago
  • Any update on the timeline for Google Tables to be in Workspace?
    Tables is a beta product similar to Airtable, that was a product of Area 120, Google's in-house incubator. Source: over 2 years ago
  • Rowy: Open-source Airtable alternative on Google Cloud
    Big enough for Google to release their own product soon — https://tables.area120.google.com/about. - Source: Hacker News / over 2 years ago
  • Rowy: Open-source Airtable alternative on Google Cloud
    Worth mentioning that Google also has an AirTables clone. It's in Beta but pretty usable right now. And they say the Beta was succesfull and will stay available until a full launch is done in Google Cloud. https://tables.area120.google.com/about. - Source: Hacker News / over 2 years ago
  • Google Tables: concatenate fields
    To clarify. This is not in google sheets, but a new workflow modeling tool called Google Tables. Google tables. Source: about 3 years ago
View more

What are some alternatives?

When comparing HelpScout and Tables by Google, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

monday.com - The most intuitive platform to manage projects and teamwork

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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