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HelpScout VS Superpowered

Compare HelpScout VS Superpowered and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Superpowered logo Superpowered

Power through the day without your calendar
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Superpowered Landing page
    Landing page //
    2023-08-21

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Superpowered videos

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SuperPowered Review

More videos:

  • Review - Superpowered Review I HOV Blog Tour
  • Review - You: Superpowered Review!

Category Popularity

0-100% (relative to HelpScout and Superpowered)

HelpScout

Superpowered

Customer Support
100 100%
Customer Support
0% 0
Calendar And Scheduling
0 0%
Calendar And Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Calendar
0 0%
Calendar
100% 100

User comments

Share your experience with using HelpScout and Superpowered. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Superpowered

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Superpowered Reviews

We have no reviews of Superpowered yet.
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Social recommendations and mentions

Based on our record, Superpowered should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Superpowered mentions (6)

  • Show HN: Menu Bar Calendar on macOS
    Man, I don't know why I remember all this stuff. So I remembered : https://news.ycombinator.com/item?id=26425318), here with my co-founders Nikhil, Nick, and Ibrahim. We’re building a calendar app for the Mac menu bar.. - Source: Hacker News / 10 months ago
  • YC startup: Our app was so bad it went viral
    I’m one of the cofounders of Superpowered. It’s been almost 3 years since this all went down, and it’s been a ride. We're launching again today, and I thought it’d be fun to share our story. Source: about 1 year ago
  • Is there an app like Up Next for M2 Macs?
    Have you tried superpowered.me ? I do not own an M2, but it works flawlessly on my M1 machines. Source: almost 2 years ago
  • First time at a Mac/Google shop - teach me your ways
    Superpowered - Gives me a great calendar widget in the taskbar that provides notifications 10min & 1min ahead of upcoming meetings. Also allows you to join meetings with keyboard shortcuts (Command+Y & Command+J). Just note that they implemented some REALLY crappy spam-marketing stuff that can email meeting participants on your behalf - make sure you disable that in the settings immediately. Source: almost 2 years ago
  • Is this CSS/JS or motion graphics?
    I was looking through some Y Combinator startups' websites and came across this. I thought the opening graphic sequence with the calendar notifications + minimizing into the menu bar looked pretty nice. I was then wondering whether this animation sequence could have been created solely through CSS/JS or whether it's just created through something like PS/Illustrator. I'm leaning towards the latter but I'm also not... Source: about 2 years ago
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What are some alternatives?

When comparing HelpScout and Superpowered, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Itsycal - Itsycal for Mac. Itsycal is a tiny menu bar calendar. If you want, it will display your events as a companion to the Mac Calendar app. You can also create and delete (but not edit) events. Download Itsycal for macOS 10.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MeetingBar - MeetingBar is a menu bar app for your calendar meetings.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dato - Better menu bar clock with calendar and time zones

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