HelpScout VS PostHog
Compare HelpScout VS PostHog and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
featured
HelpScout
Zendesk
Freshdesk
LiveAgent
Front
Salesforce Service Cloud
Intercom
Zoho Desk
PostHog
Mixpanel
June
Amplitude
Segment
ObsidianLaunch.co
Plausible.io
Countly
For developers just starting out, PostHog is a free way to understand how your product is being used, without having to send any data to 3rd parties.
For enterprise customers, one data security becomes a key concern, or B2C businesses where using a SaaS solution is unaffordable, it's typical to see teams hosting an event capture platform, a data lake, and sophisticated analytics tools. The end result is that data scientists are needed and most developers don't have easy access to product intel. PostHog solves that gap - it lets everyone understand how your product is being used, without having to send data to 3rd parties, even once you have scaled to millions of visitors.
It has a JS snippet that can autocapture events, and pre-built libraries to push backend data to. Build up full user histories, visualize product trends, funnels, and run experiments with new features.
HelpScout PostHogNo HelpScout videos yet. You could help us improve this page by suggesting one.
Based on our record, PostHog seems to be a lot more popular than HelpScout. While we know about 46 links to PostHog, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago
It would be a shame not to mention PostHog as the telemetry provider we are using, since it turned out to be extremely useful. Because it is hard to find people who will talk with you about your product, gathering statistics gave us a much greater insight into our users. - Source: dev.to / 2 months ago
PostHog - Full Product Analytics suite free for up to 1m tracked events per month. - Source: dev.to / 4 months ago
Don't insert the logs/events/analytics into your Application DB. Usually, you send those to specialist datastores (OLAP etc) that process such high volume of data. You can use something like clickhouse [0] for example or use 3rd party SAAS solutions like posthog [1] etc that are built on top of clickhouse [0] https://clickhouse.com [1] https://posthog.com. - Source: Hacker News / 8 months ago
I may use Flask-Admin initially to offload the "CRUD" operations to have an initial prototype fast but then drop it ASAP because I don't want to write a "flask-admin application" to fight against later on. If the application is mainly "CRUD", then Flask-Admin is suitable. Now... Would you do a breakdown/list of all the jobs you've done by sector/vertical and by function/role and by application... - Source: Hacker News / 9 months ago
PostHog | Remote (US/Europe timezones) | Full stack engineer, technical ex-founder, tech lead | https://posthog.com or email us careers@posthog.com [0] https://posthog.com/handbook/. - Source: Hacker News / 12 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
June - Instant analytics reports, built on top of Segment
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Amplitude - Mobile analytics: come with questions, leave with answers