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HelpScout VS OpenSSH

Compare HelpScout VS OpenSSH and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

OpenSSH logo OpenSSH

OpenSSH is a free version of the SSH connectivity tools that technical users rely on.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • OpenSSH Landing page
    Landing page //
    2018-09-29

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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OpenSSH videos

+ Add

Ubuntu Server 18.04 Administration Guide Part 02 - Securing OpenSSH

More videos:

  • Review - Linux Commands for Beginners 22 - Remote Management with OpenSSH

Category Popularity

0-100% (relative to HelpScout and OpenSSH)

HelpScout

OpenSSH

Customer Support
100 100%
Customer Support
0% 0
SSH
0 0%
SSH
100% 100
Help Desk
100 100%
Help Desk
0% 0
Server Management
0 0%
Server Management
100% 100

User comments

Share your experience with using HelpScout and OpenSSH. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and OpenSSH

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

OpenSSH Reviews

Top 10 Best MobaXterm Alternatives for Windows, macOS & Linux In 2021
OpenSSH is a safe and secure alternative to tools like MobaXterm (for which the password flows in clear on the network), however it is much more than that considering that it likewise permits to release remote commands (like rsh, or remsh), but also to transfer whole files or directories (like rcp). OpenSSH is available in the form of a daemon and a customer, the daemon...
Source: www.techblitz.org
30 best PuTTY alternatives for SSH clients for 2020
OpenSSH is a widely-used open source free emulator for Windows, Mac OS, Linux, and iOS. It is protected by SSH and incorporates SCP and SFTP for file transfers.
Source: www.comparitech.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than OpenSSH. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

OpenSSH mentions (1)

  • is ssh (OpenSSH) impacted by CVE-2022-3786 and CVE-2022-3602
    I haven't found a clear answer to this. After checking openssh.com I haven't found any mention. Source: over 1 year ago

What are some alternatives?

When comparing HelpScout and OpenSSH, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft BitLocker - BitLocker is a full disk encryption feature included with Windows Vista and later.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Symantec Data Loss Prevention - Fully protect your data with the comprehensive detection technologies and unified policies of Symantec's industry leading Data Loss Prevention (DLP).

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Paubox - Paubox provides HIPAA compliant email encryption without the hassle of extra steps.

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