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HelpScout VS Jottacloud

Compare HelpScout VS Jottacloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Jottacloud logo Jottacloud

Safe cloud storage
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Jottacloud Landing page
    Landing page //
    2023-07-09

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Jottacloud videos

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Jottacloud

Category Popularity

0-100% (relative to HelpScout and Jottacloud)

HelpScout

Jottacloud

Customer Support
100 100%
Customer Support
0% 0
Backup & Restore
0 0%
Backup & Restore
100% 100
Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Jottacloud

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Jottacloud Reviews

Dropbox Alternatives: 10 Best Cloud Storage Services
Jottacloud is a Norwegian company which prides itself in providing unlimited storage. There are only two plans, either you can use the free version, which gives you access to meagre 5GB of data or you can go for the paid plans, which give you unlimited storage. The service also provides extra functions like syncing and backing up of all your photos. You do not have to create...
Source: beebom.com
Google Drive Alternatives: 10 Best Cloud Storage Services
If you want unlimited storage for low prices but not for backup but for using it usually as normal cloud storage, Jottacloud is a good option for you. Jottacloud offers only two plans. The basic or the free version gives your paltry 5GB of free storage, while the paid version gives you unlimited storage. The service also provides you some extra features like backing and...
Source: beebom.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Jottacloud. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Jottacloud mentions (1)

  • Ente vs Stingle
    Most photo syncing options don't generally offer E2EE though. If you're willing to forgo that feature, Jottacloud might be an option for you, which is what I personally use. Not E2EE, but good value for the amount of storage you get, based in Norway (some of the best privacy laws around), runs on renewable energy (hydro-electric I think), and their privacy policy is decent (they also have a "privacy guarantee" page). Source: over 1 year ago

What are some alternatives?

When comparing HelpScout and Jottacloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UpdraftPlus - UpdraftPlus is a WordPress backup plugin.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wise Data Recovery - Wise Data Recovery is a professional data recovery tool, it helps you quickly recover deleted photos, documents, videos, email, etc. from local drives, external drive, USB drive, SD card, mobile phone and other removable devices.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

EasyRecovery - Data recovery software for quickly recovering your data. Choose Ontrack® EasyRecovery™ DIY software.

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