Software Alternatives, Accelerators & Startups

HelpScout VS Google Cloud Functions

Compare HelpScout VS Google Cloud Functions and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Google Cloud Functions logo Google Cloud Functions

A serverless platform for building event-based microservices.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Google Cloud Functions Landing page
    Landing page //
    2023-09-25

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Google Cloud Functions videos

Google Cloud Functions: introduction to event-driven serverless compute on GCP

More videos:

  • Review - Building Serverless Applications with Google Cloud Functions (Next '17 Rewind)

Category Popularity

0-100% (relative to HelpScout and Google Cloud Functions)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Google Cloud Functions

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Google Cloud Functions Reviews

We have no reviews of Google Cloud Functions yet.
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Social recommendations and mentions

Based on our record, Google Cloud Functions seems to be a lot more popular than HelpScout. While we know about 43 links to Google Cloud Functions, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Google Cloud Functions mentions (43)

  • Is Serverless Architecture Right For You?
    The first reason is that serverless architectures are inherently scalable and elastic. They automatically scale up or down based on the incoming workload without requiring manual intervention through serverless compute services like AWS Lambda, Azure Functions, or Google Cloud Functions. - Source: dev.to / 28 days ago
  • A Brief History Of Serverless
    The FaaS platform gained a lot of popularity which resulted in many competitors. There was OSS providers like OpenFaaS or Fission. There were of course the commercial versions to like Azure Functions and Google Cloud Functions. - Source: dev.to / about 1 month ago
  • Increasing Your Cloud Function Development Velocity Using Dynamically Loading Python Classes
    One of the issues developers can encounter when developing in Cloud Functions is the time taken to deploy changes. You can help reduce this time by dynamically loading some of your Python classes. This allows you to make iterative changes to just the area of your application that you’re working on. - Source: dev.to / 7 months ago
  • Need some advice on API key storage
    I've been looking at Google Secret Manager which sounds promising but I've not been able to find any examples or tutorials that help with the actual practical details of best practice or getting this working. I'm currently reading about Cloud Functions which also sound promising but again, I'm just going deeper and deeper into GCP without feeling like I'm gaining any useful insights. Source: 8 months ago
  • Golden Ticket To Explore Google Cloud
    Serverless computing was also introduced, where the developers focus on their code instead of server configuration.Google offers serverless technologies that include Cloud Functions and Cloud Run.Cloud Functions manages event-driven code and offers a pay-as-you-go service, while Cloud Run allows clients to deploy their containerized microservice applications in a managed environment. - Source: dev.to / 11 months ago
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What are some alternatives?

When comparing HelpScout and Google Cloud Functions, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AWS Lambda - Automatic, event-driven compute service