Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS GoCD

Compare HelpScout VS GoCD and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

GoCD logo GoCD

Open source continuous delivery tool allows for advanced workflow modeling and dependencies management.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • GoCD Landing page
    Landing page //
    2021-07-25

Category Popularity

0-100% (relative to HelpScout and GoCD)

HelpScout

GoCD

Customer Support
100 100%
Customer Support
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100
Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

User comments

Share your experience with using HelpScout and GoCD. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and GoCD

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

GoCD Reviews

Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written by Uzair Ghalib on the 02nd Jan 2024
GoCD is another open-source Continuous Integration server. One of the great features of GoCD is its value stream map, which shows your complete path to production in a single view. You can visualize complex workflows easily with GoCD. Popular environments like Docker and Kubernetes can be easily integrated with GoCD.
Source: attuneops.io
15 Best Jenkins Alternatives (Open Source & Paid) in 2021
GoCD is an Open source Continuous Integration server. It is one of the best alternatives to Jenkins used to model and visualize complex workflows with ease. This CI tool allows continuous delivery and provides an intuitive interface for building CD pipelines.
Source: www.guru99.com
The Best Alternatives to Jenkins for Developers
GoCD comes as a continuous open-source integration and continuous delivery server with an end-to-end map showing the path to production in a single view. You can integrate it with popular environments like Kubernetes, Docker, and many more. It has advanced features of traceability wherein you can easily debug a broken pipeline.
Source: www.lambdatest.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

GoCD mentions (0)

We have not tracked any mentions of GoCD yet. Tracking of GoCD recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and GoCD, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Loading...