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HelpScout VS Freenet

Compare HelpScout VS Freenet and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Freenet logo Freenet

Mae-enjoy mo na ang LIBRENG INTERNET ACCESS mula sa freenet! Ang libreng net na bet! freenet is an app where you can access the internet for free. Get 24/7 free access to our partner apps and sites. FREE INTERNET!
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Freenet Landing page
    Landing page //
    2023-09-12

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
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Freenet

Website
freenetproject.org
Pricing URL
-
$ Details
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Freenet videos

+ Add

Aaron Jones: Introduction To Freenet

More videos:

  • Review - Internet Security: TOR and Freenet

Category Popularity

0-100% (relative to HelpScout and Freenet)

HelpScout

Freenet

Customer Support
100 100%
Customer Support
0% 0
VPN
0 0%
VPN
100% 100
Help Desk
100 100%
Help Desk
0% 0
Security
0 0%
Security
100% 100

User comments

Share your experience with using HelpScout and Freenet. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Freenet

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Freenet Reviews

The 10 Best Open Source VPN Apps
Although you can get this VPN free of cost, the creators recommend making donations so that the software can be updated more frequently. Lastly, you can install this application on Windows, Linux, and macOS, but Freenet is not available on mobile platforms like some of the other entries on our list.
Source: www.fosslinux.com

Social recommendations and mentions

Based on our record, Freenet seems to be a lot more popular than HelpScout. While we know about 33 links to Freenet, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Freenet mentions (33)

  • We're getting some positive attention on HN right now
    You are linking "original Freenet" to a PDF on freenet.org instead of linking to freenetproject.org ? Source: about 1 year ago
  • Freenet 2023: A drop-in decentralized replacement for the world wide web
    It clashes with the Freenet project https://freenetproject.org/. Source: about 1 year ago
  • Ask HN: What Are Alternatives to the Internet?
    There's a few abstractions of the web you can use today. https://freenetproject.org/ https://geti2p.net/en/ https://www.gnunet.org/en/ https://www.ipfs.tech/. - Source: Hacker News / about 1 year ago
  • A player-owned RPG - would you want to participate in such a game?
    Instead of use of Blockchain you could also use Freenet . The only bad thing here data could be lost, but mostly only data is lost when not used. This could be used to auto purge forks that most people dislike. If for example some reason there are multiple alternatives how the story goes some of them will die after a while and removed from system. Source: about 1 year ago
  • Internet Archive Takes Down BBC’s Documentary on PM Modi: Report
    An automatically space balancing solution would be Freenet. Given that it's content addressing, it's possible to push data into it and have it deduplicate automatically. Source: over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Freenet, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

I2P - The I2P network provides strong privacy protections for communication over the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tor Browser - Tor is free software for enabling anonymous communication.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Psiphon - Psiphon is circumvention software for Windows and Mobile platforms that provides uncensored access to Internet content. Read more about Psiphon.

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