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HelpScout VS Fiverr Business

Compare HelpScout VS Fiverr Business and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Fiverr Business logo Fiverr Business

Connect with vetted, talented freelancers that help you get every task done.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Fiverr Business Landing page
    Landing page //
    2023-08-04

Fiverr Business provides businesses with a marketplace of vetted, on-demand talent, comfortable team collaboration and project management tools, and a Business Success Manager that can help match users with the best talent.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Fiverr Business

Website
pro.fiverr.com
Pricing URL
-
$ Details
free
Platforms
Web Android iOS Windows Browser Google Chrome Mac OSX Linux Firefox Safari Cross Platform iPhone Internet Explorer Chrome OS
Edit details

HelpScout features and specs

No features have been listed yet.

Fiverr Business features and specs

  • Marketplace: Yes
  • Team Collaboration: Yes
  • Project Management: Yes
  • Task management: Yes
  • Customer Support: Yes
  • Centralized payments: Yes
  • Free Trial: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Fiverr Business videos

+ Add

What is Fiverr Business? with Fiverr Top-Rated Seller Joel Young

More videos:

  • Review - Fiverr Business Strategy Services - Seller Review

Category Popularity

0-100% (relative to HelpScout and Fiverr Business)

HelpScout

Fiverr Business

Help Desk
100 100%
Help Desk
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Customer Support
100 100%
Customer Support
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using HelpScout and Fiverr Business. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Fiverr Business

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Fiverr Business Reviews

  1. Straightforward

    I used Fiverr Business to hire an animation artist for employee avatars and was really satisfied both with the turn around time and the feedback taken into consideration. Fiverr Business allows me to save gigs so my coworkers can see which freelancers we should work with again. We will be using this internally.

    🏁 Competitors: Upwork
    👍 Pros:    Easy to use|Quick response time|Free to sign up|Great for collaboration
    👎 Cons:    If you don't respond within 2 days project is automatically approved|Needed to supply very in depth brief for the freelancer to get it exactly how i wanted
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
You are prepared to go once you have posted your profile and any available jobs or services. A notice to start working is sent to you when a customer purchases a project. Fiverr Business is a brand-new addition to the service that was made for teams and enables organizations to collaborate with skilled freelancers. There is also no need to be concerned if you are a new...
Source: digitalconqurer.com
The best freelance websites: Find jobs and remote work
Fiverr advertises that it has been used by over "11 million satisfied businesses" for freelance projects. It has an impressive client roster that includes notable companies like Facebook, Netflix, and Google. Through the Fiverr business plan, entire teams can use the platform to connect with freelancers who have proven business experience.
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
For instance, it has a pro version that gives hirers access to thoroughly-vetted and verified talents. The vetting process in this version is very strict, and only a low percentage of freelancers pass it. Hence, you are sure of getting the very best. Another feature is Fiverr Business, where you will find specially curated talents supplied by a business success manager.
Source: www.ideamotive.co

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Fiverr Business mentions (0)

We have not tracked any mentions of Fiverr Business yet. Tracking of Fiverr Business recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Fiverr Business, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

REEL UNLIMITED - Unlimited design subscription for startups

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

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