Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS eSign Genie

Compare HelpScout VS eSign Genie and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

eSign Genie logo eSign Genie

Easiest & affordable HIPAA Compliant eSignature! Create templates & documents; use URL, send bulk, embed eSign or integrate with APIs.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • eSign Genie Landing page
    Landing page //
    2023-08-23

Long Description eSign Genie is the easiest and most affordable HIPAA Compliant legally binding eSignature solution! Create documents/reusable templates and obtain secure digital signatures from single/multiple/bulk parties. If you need a robust and reliable website/application integration using APIs or need the best bulk eSignature solution, eSign Genie is the best choice. Send contracts, waivers, NDAs and other common forms quickly and securely via URL, embed or integrate with your application with our APIs.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

eSign Genie

Website
esigngenie.com
Pricing URL
Official eSign Genie Pricing
$ Details
paid Free Trial $8.0 / Monthly (Per sender per month paid annually)
Platforms
Cloud
Edit details

HelpScout features and specs

No features have been listed yet.

eSign Genie features and specs

  • Document Signing: Yes
  • Reminders and Expirations: Yes
  • Sign-In Process: Yes
  • Send and sign documents on mobile devices: Yes
  • Signature Workflow: Yes
  • Mass Signatures: Yes
  • Dynamic URL: Yes
  • Reporting: Yes
  • Signature Document Creation: Yes
  • Regulatory Compliance: Yes
  • Signature History and Audit: Yes
  • Custom Branding: Yes
  • Integration APIs: Yes
  • Performance and Reliability: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

eSign Genie videos

+ Add

Send a document for eSignature

More videos:

  • Review - eSign Genie Overview
  • Review - eSign Genie Quick Overview

Category Popularity

0-100% (relative to HelpScout and eSign Genie)

HelpScout

eSign Genie

Customer Support
100 100%
Customer Support
0% 0
eSignature
0 0%
eSignature
100% 100
Help Desk
100 100%
Help Desk
0% 0
Document Automation
0 0%
Document Automation
100% 100

User comments

Share your experience with using HelpScout and eSign Genie. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and eSign Genie

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

eSign Genie Reviews

We have no reviews of eSign Genie yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

eSign Genie mentions (0)

We have not tracked any mentions of eSign Genie yet. Tracking of eSign Genie recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and eSign Genie, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelloSign - eSignatures Simplified. The Most Powerful Platform for Your Business Agreements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DocuSign - Try DocuSign's interactive signing demo now! Send yourself an electronic document to digitally sign using our e-signature service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Loading...