Software Alternatives, Accelerators & Startups

HelpScout VS DataGrab.io

Compare HelpScout VS DataGrab.io and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

DataGrab.io logo DataGrab.io

DataGrab - Extract web data easily and scalably without coding.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • DataGrab.io Landing page
    Landing page //
    2023-07-13

DataGrab is a no-code web scraping platform that allows extracting data at scale for a variety of uses, such as lead generation, machine learning, research, content aggregation, and more.

We offer a free Chrome extension for setting up scrapers, and a cloud service for running them at scale.

We handle everything from proxies, IP rotation, to data storage so you can just focus on defining the data you need.

Features:

  • Point-and-click interface (using the Chrome extension)
  • Pagination (next link, Infinite scroll, or "Load more" button)
  • Multi-layer scraping (listing pages and detail pages)
  • Javascript rendering
  • Proxy rotation
  • Google Sheets integration
  • Export to CSV or JSON
  • Data retention

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

DataGrab.io

$ Details
paid Free Trial $25.0 / Monthly (5,000 cloud credits, 2 concurrent requests)
Platforms
Google Chrome Web Browser REST API
Release Date
2021 January

Category Popularity

0-100% (relative to HelpScout and DataGrab.io)
Customer Support
100 100%
0% 0
Web Scraping
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and DataGrab.io

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

DataGrab.io Reviews

We have no reviews of DataGrab.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, DataGrab.io should be more popular than HelpScout. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

DataGrab.io mentions (7)

  • Web Scrapping Tools
    If you prefer a point-and-click solution, check out https://datagrab.io. It offers a Chrome extension for setting up scrapers visually and you can then run them in your local browser or in the cloud. Disclaimer: I'm building it. Source: 12 months ago
  • Webscraping Wiki without Table
    If you're OK with a no-code solution, I'm building a tool called DataGrab (https://datagrab.io) that allows you to set up scrapers visually, then run them either in your browser or on the cloud. Source: almost 1 year ago
  • How to pull data base from a website
    If you prefer a no-code alternative, check out https://datagrab.io. It offers a Chrome extension for setting up scrapers visually and a cloud service for running them in the background at scale. For pagination, it also supports the infinite scrolling technique (which I see is used by this site). Source: over 1 year ago
  • Should I know Coding to start Web Scraping?
    There are many tools that allow you to build scrapers visually (without coding). I'm building https://datagrab.io, which is one of them. Check it out! Source: over 1 year ago
  • Tool for webscraping e-commerce websites
    I'm building https://datagrab.io, a no-code web scraping tool. I offer a Chrome extension for setting up your scrapers visually and a cloud service for running them in the background. Source: almost 2 years ago
View more

What are some alternatives?

When comparing HelpScout and DataGrab.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Data Miner - Data Miner is a Google Chrome extension that helps you scrape data from web pages and into a CSV file or Excel spreadsheet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Outscraper - Scrape Google Maps Places, Business Reviews, Photos, Play Market Reviews, and more. Get any public data from the internet by applying cutting-edge technologies. Web Tools & API's.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Web Scraper - Web site data extraction tool ⚒️