Software Alternatives, Accelerators & Startups

HelpScout VS Databricks

Compare HelpScout VS Databricks and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Databricks logo Databricks

Databricks provides a Unified Analytics Platform that accelerates innovation by unifying data science, engineering and business.‎What is Apache Spark?
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Databricks Landing page
    Landing page //
    2023-09-14

HelpScout videos

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Databricks videos

Introduction to Databricks

More videos:

  • Tutorial - Azure Databricks Tutorial | Data transformations at scale
  • Review - Databricks - Data Movement and Query

Category Popularity

0-100% (relative to HelpScout and Databricks)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
Database Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Databricks

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Databricks Reviews

Jupyter Notebook & 10 Alternatives: Data Notebook Review [2023]
Databricks notebooks are a popular tool for developing code and presenting findings in data science and machine learning. Databricks Notebooks support real-time multilingual coauthoring, automatic versioning, and built-in data visualizations.
Source: lakefs.io
7 best Colab alternatives in 2023
Databricks is a platform built around Apache Spark, an open-source, distributed computing system. The Databricks Community Edition offers a collaborative workspace where users can create Jupyter notebooks. Although it doesn't offer free GPU resources, it's an excellent tool for distributed data processing and big data analytics.
Source: deepnote.com
Top 5 Cloud Data Warehouses in 2023
Jan 11, 2023 The 5 best cloud data warehouse solutions in 2023Google BigQuerySource: https://cloud.google.com/bigqueryBest for:Top features:Pros:Cons:Pricing:SnowflakeBest for:Top features:Pros:Cons:Pricing:Amazon RedshiftSource: https://aws.amazon.com/redshift/Best for:Top features:Pros:Cons:Pricing:FireboltSource: https://www.firebolt.io/Best for:Top...
Top 10 AWS ETL Tools and How to Choose the Best One | Visual Flow
Databricks is a simple, fast, and collaborative analytics platform based on Apache Spark with ETL capabilities. It accelerates innovation by bringing together data science and data science businesses. It is a fully managed open-source version of Apache Spark analytics with optimized connectors to storage platforms for the fastest data access.
Source: visual-flow.com
Top Big Data Tools For 2021
Now Azure Databricks achieves 50 times better performance thanks to a highly optimized version of Spark. Databricks also enables real-time co-authoring and automates versioning. Besides, it features runtimes optimized for machine learning that include many popular libraries, such as PyTorch, TensorFlow, Keras, etc.

Social recommendations and mentions

Based on our record, Databricks should be more popular than HelpScout. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Databricks mentions (17)

  • dolly-v2-12b
    Dolly-v2-12bis a 12 billion parameter causal language model created by Databricks that is derived from EleutherAI’s Pythia-12b and fine-tuned on a ~15K record instruction corpus generated by Databricks employees and released under a permissive license (CC-BY-SA). Source: about 1 year ago
  • Clickstream data analysis with Databricks and Redpanda
    Global organizations need a way to process the massive amounts of data they produce for real-time decision making. They often utilize event-streaming tools like Redpanda with stream-processing tools like Databricks for this purpose. - Source: dev.to / almost 2 years ago
  • DeWitt Clause, or Can You Benchmark %DATABASE% and Get Away With It
    Databricks, a data lakehouse company founded by the creators of Apache Spark, published a blog post claiming that it set a new data warehousing performance record in 100 TB TPC-DS benchmark. It was also mentioned that Databricks was 2.7x faster and 12x better in terms of price performance compared to Snowflake. - Source: dev.to / about 2 years ago
  • A Quick Start to Databricks on AWS
    Go to Databricks and click the Try Databricks button. Fill in the form and Select AWS as your desired platform afterward. - Source: dev.to / about 2 years ago
  • data science workspace/notebook solution thoughts?
    I am considering Hex, Deepnote, and possibly Databricks. Does anyone have any experience using the first 2 (i have worked with Databricks in the past) and have thoughts they can share? The company isn't doing any fancy data science so far so I mostly want it for deep product analytics which I can turn into reports that are easily shareable across the org. That being said, I do want to get into statistical... Source: about 2 years ago
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What are some alternatives?

When comparing HelpScout and Databricks, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google BigQuery - A fully managed data warehouse for large-scale data analytics.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jupyter - Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.