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HelpScout VS ClicData

Compare HelpScout VS ClicData and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

ClicData logo ClicData

End-to-end Data & BI Platform including a business dashboard creator, extensive data manipulation tools & automatic data refresh, and publication.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • ClicData Landing page
    Landing page //
    2023-09-08

ClicData is a cloud-based platform that enables you to seamlessly connect, manage, analyze, visualize, and share any data from any source with your teams or clients.

ClicData will make understanding your efforts and their performance easier than ever.

HelpScout features and specs

No features have been listed yet.

ClicData features and specs

  • Data Visualization: Yes
  • Data Management: Yes
  • Customizable dashboard: Yes
  • Real-Time Analytics: Yes
  • Ad-hoc Analysis: Yes
  • Forecasting: Yes
  • Native Data Connectors: Yes
  • Drag & Drop: Yes
  • ETL - Extract / Transfer / Load: Yes
  • Scheduled / Automated Reports: Yes
  • Predictive Analytics: Yes
  • Scorecards: Yes
  • OLAP: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

ClicData videos

+ Add

Quick Introduction to ClicData - i4 ClicData Tutorial

More videos:

  • Review - Introducing Healthcare KPIs Reports made with ClicData
  • Review - Webinar - Data Analytics & ClicData 101

Category Popularity

0-100% (relative to HelpScout and ClicData)

HelpScout

ClicData

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using HelpScout and ClicData. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and ClicData

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

ClicData Reviews

25 Best Reporting Tools for 2022
ClicData is a completely cloud-based business reporting platform that comes with a data warehouse. Best for SMEs and large enterprises looking for speed and agility, ClicData allows users to:
Source: hevodata.com
The Best Data Visualization Tools - Top 30 BI Software
ClicData allows you to transform data into information through powerful interactive dashboards. You can visualize performance, trends, forecasts, results, and more. ClicData provides users with the tools needed to clean up data and structure it an a more efficient and relevant manner.
Source: improvado.io

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

ClicData mentions (0)

We have not tracked any mentions of ClicData yet. Tracking of ClicData recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and ClicData, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Histats - Start tracking your visitors in 1 minute!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AFSAnalytics - AFSAnalytics.

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