Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.
What is it? ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay.
How does it work? There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks.
When will this be live? This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.
Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ChurnKit - Find out who removed your service from their website.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ClearBrain - Predict which users will upgrade or churn tomorrow.