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HelpScout VS Bolt

Compare HelpScout VS Bolt and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Bolt logo Bolt

Bolt is an open source Content Management Tool, which strives to be as simple and straightforward as possible. It is quick to set up, easy to configure, …
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Bolt Landing page
    Landing page //
    2021-12-12

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Bolt

Website
boltcms.io
Pricing URL
-
$ Details
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Bolt videos

+ Add

2018 Chevrolet Bolt Review and Road Test In 4K UHD

More videos:

  • Review - 2017 Chevrolet Bolt - Review and Road Test

Category Popularity

0-100% (relative to HelpScout and Bolt)

HelpScout

Bolt

Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100
Help Desk
100 100%
Help Desk
0% 0
Fraud Prevention
0 0%
Fraud Prevention
100% 100

User comments

Share your experience with using HelpScout and Bolt. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Bolt

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Bolt Reviews

We have no reviews of Bolt yet.
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Social recommendations and mentions

Based on our record, Bolt should be more popular than HelpScout. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Bolt mentions (8)

  • What is the best cms for use with angular?
    Maybe worth taking a look at Bolt https://boltcms.io/. Source: about 1 year ago
  • best php-based cms/tech choice
    Another usecase are Framework based CMS System. Beside Drupal, Typo3 using example Symfony components, still are not Full Stack Symfony and don't use Symfony based folder structure and are so very different then using Symfony Full Stack based CMS. In this area other CMS like Sulu, Bolt, .. Are placed which do not hide Symfony Full Stack and are more for the web applications which are not typical just a Website but... Source: over 1 year ago
  • What’s your favorite CMS?
    Since I use Hugo I have no interest in a CMS myself (I only develop for myself and not for third parties). But before Hugo I had used https://boltcms.io. Source: over 1 year ago
  • Large open source symfony projects (or reference projects)
    I have heard good things about https://boltcms.io/. Source: about 2 years ago
  • What technologies for these requirements?
    PHP Headless Or you go with a Headless PHP CMS. Some options for that are Bolt CMS, Suru, Twill and ExpressionEngine. A Headless CMS doesn't have any frontend. It can provide you with a REST API or you create it in their template engine and integrate your JS stuff there. There are so many, I can't count them all. You can also search for Cockpit and Strapi. Source: about 2 years ago
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What are some alternatives?

When comparing HelpScout and Bolt, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Signifyd - Signifyd is a SaaS-based, enterprise-grade fraud technology solution for e-commerce stores.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Riskified - eCommerce fraud prevention solution and chargeback protection guarantee for online merchants. Find out how we can help your company boost revenue from online sales using our machine-learning powered eCommerce fraud protection software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kount - eCommerce fraud detection & prevention

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