Software Alternatives, Accelerators & Startups

HelpScout VS Beamer

Compare HelpScout VS Beamer and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Beamer logo Beamer

Matriculación/Enrollment. Beamer Single Plan · for Student Achievement. Hard copies available at the front office upon request / Copia impresa disponible en la oficina al pedir .
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Beamer Landing page
    Landing page //
    2023-09-23

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

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Beamer videos

Review: de ideale beamer voor je thuisbioscoop?

Category Popularity

0-100% (relative to HelpScout and Beamer)
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Support
100 100%
0% 0
Product Changelog
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Beamer

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Beamer Reviews

3 free tools for Product Managers to improve product adoption
Beamer acts as a smart Release Notes. You can share your new features or improvements while Beamer ensures the message reaches your user.
Source: medium.com

Social recommendations and mentions

Based on our record, Beamer should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Beamer mentions (4)

  • I want an app that I can stream anything like desktop or videos thorough chromecast with google TV
    Paid, but JustStream does this. In the past, Beamer worked better for me streaming MKVs, but not sure if it can stream desktop. Both are available on Setapp. Source: over 1 year ago
  • Is there a video player for Mac that can AirPlay mkv files (not screen mirroring)?
    Https://beamer-app.com/ I bought it a while ago and it‘s the greatest thing - wouldn‘t want to live without. Had problems when they were going silent when the M1 came out but latest update saved my life. Source: almost 2 years ago
  • Ask HN: What is the best way to watch torrents on Apple TV?
    Beamer (https://beamer-app.com/) was my go to choice for this kind of setup. I built a small PC and just plugged it directly into the TV instead of trying to make the Apple TV work with a giant downloaded media library. - Source: Hacker News / over 2 years ago
  • Remuxing file for AirPlay via QuickTime from MacBook?
    Not exactly what you asked for, but take a look at https://beamer-app.com/ to use in place QuickTime and AirPlay your files directly from there. It’s a simple app specifically for AirPlaying files directly from your Mac. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Beamer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AnnounceKit - Announce product updates like a boss 😎

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Changefeed - A beautiful changelog for your product in seconds

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Changelogfy - Changelogfy is an all-in-one platform to collect, organize and manage customer and teammates feedback, prioritize and build a product roadmap, and announce product updates.