Software Alternatives, Accelerators & Startups

HelpScout VS AWS Elastic Beanstalk

Compare HelpScout VS AWS Elastic Beanstalk and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

AWS Elastic Beanstalk logo AWS Elastic Beanstalk

Quickly deploy and manage applications in the AWS cloud.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • AWS Elastic Beanstalk Landing page
    Landing page //
    2022-01-30

HelpScout videos

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AWS Elastic Beanstalk videos

AWS Elastic Beanstalk Tutorial | What Is AWS Elastic Beanstalk? | AWS Tutorial | Simplilearn

Category Popularity

0-100% (relative to HelpScout and AWS Elastic Beanstalk)
Help Desk
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Customer Support
100 100%
0% 0
Cloud Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and AWS Elastic Beanstalk

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

AWS Elastic Beanstalk Reviews

We have no reviews of AWS Elastic Beanstalk yet.
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Social recommendations and mentions

Based on our record, AWS Elastic Beanstalk seems to be a lot more popular than HelpScout. While we know about 37 links to AWS Elastic Beanstalk, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

AWS Elastic Beanstalk mentions (37)

  • Ask HN: How are you hosting multiple small apps?
    Based on the fact that your ideal is to have a similar experience to heroku than managing your own server setting up reverse proxies take a look at these options: 1) https://dokku.com - lets you turn your light sail instance basically into heroku 2) https://render.com 3) https://fly.io above is not what I do but would be the options I would pursue if I understand your preference and requirement correctly. - Source: Hacker News / 8 months ago
  • Deploying a Django Application to Elastic Beanstalk
    Elastic Beanstalk (EB) is a cloud deployment service provided by Amazon Web Services. It facilitates the deployment and scaling of web applications and services by automating the creation of individual infrastructure components, including EC2 instances, auto-scaling, ELBs, security groups, and other infrastructure components. Using the AWS Management Console and command-line interface, deployment with EB is quick... - Source: dev.to / 11 months ago
  • Fortifying Your Three-Tier Application: Proactive Measures for Strengthening Your Application Security
    This Terraform code snippet can be used to deploy an AWS Elastic Beanstalk environment:. - Source: dev.to / about 1 year ago
  • So many options, getting confused
    K8s isn't going to play well with your deployment pattern without some advanced cluster management. Honestly it seems like you would be better serviced with something like https://aws.amazon.com/elasticbeanstalk/ . Source: about 1 year ago
  • What will Komi's resume look like?
    If your project is a bit more complicated using next.js or react.js or angular.js, you may find some free Platfrom-as-a-Service%20is%20a%20complete%20cloud%20environment,middleware%2C%20tools%2C%20and%20more.). I have seen some of my peers using free PaaS like Heroku, Vercel and I have no experience in using PaaS but I will recommend you to use PaaS from either of the three 1. Google Cloud's Google App Engine 2.... Source: about 1 year ago
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What are some alternatives?

When comparing HelpScout and AWS Elastic Beanstalk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AWS Lambda - Automatic, event-driven compute service

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.