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HelpScout VS Albacross

Compare HelpScout VS Albacross and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Albacross logo Albacross

The world's first free B2B Lead Generation Network. Albacross help companies master their B2B digital marketing with Lead Generation and targeted marketing
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Albacross Landing page
    Landing page //
    2023-05-17

Albacross is a free lead generation tool that helps you to identify what companies have visited your website and collect them inside the tool as leads. Along with that, you can upgrade to the paid plan and leverage the account based marketing to show the specific ads for a highly targeted audience.

Wanna learn more? Give Albacross a shot and register a free plan right now.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Albacross

Website
albacross.com
Pricing URL
Official Albacross Pricing
$ Details
-
Startup details
Country
Sweden
City
Stockholm
Employees
10 - 19
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Albacross videos

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Albacross Review on AppSumo

More videos:

  • Demo - Albacross Introduction Demo
  • Review - Get Started with Albacross

Category Popularity

0-100% (relative to HelpScout and Albacross)

HelpScout

Albacross

Customer Support
100 100%
Customer Support
0% 0
Lead Generation
0 0%
Lead Generation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

Share your experience with using HelpScout and Albacross. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Albacross

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Albacross Reviews

Albacross Alternatives
“Albacross provides enriched data on the companies visiting our website directly in our Salesforce CRM. This is hugely beneficial for our SDR team and makes prospecting far less time consuming. They get the information they need, when and where they need it.”
Source: albacross.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Albacross mentions (0)

We have not tracked any mentions of Albacross yet. Tracking of Albacross recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Albacross, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Leadfeeder - Leadfeeder converts your website visitors into sales. Connect your website's Google Analytics to Leadfeeder and unlock the power of seeing who`s visiting your site!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Leadberry - Leadberry is a web based B2B lead generation software that converts website visitors to sales leads. Powered by Google Analytics.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Visitor Queue - Better identify the companies that visited your website!

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