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HelpRealm.io VS Inbox by MessageBird

Compare HelpRealm.io VS Inbox by MessageBird and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpRealm.io logo HelpRealm.io

The free SaaS support ticket system

Inbox by MessageBird logo Inbox by MessageBird

Free omnichannel customer service software
  • HelpRealm.io Home page
    Home page //
    2024-10-13
  • HelpRealm.io Dashboard
    Dashboard //
    2024-10-13
  • HelpRealm.io Create new ticket
    Create new ticket //
    2024-10-13
  • HelpRealm.io Manage groups
    Manage groups //
    2024-10-13
  • Inbox by MessageBird Landing page
    Landing page //
    2023-06-11

Category Popularity

0-100% (relative to HelpRealm.io and Inbox by MessageBird)

HelpRealm.io

Inbox by MessageBird

Help Desk
76 76%
Help Desk
24% 24
Customer Support
71 71%
Customer Support
29% 29
CRM
0 0%
CRM
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

Questions and Answers

As answered by people managing HelpRealm.io and Inbox by MessageBird.

What makes your product unique?

HelpRealm.io's answer

Fully free and especially suited for solo users or a small team

Why should a person choose your product over its competitors?

HelpRealm.io's answer

If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.

How would you describe your primary audience?

HelpRealm.io's answer

Users who manage communities or freelancers who have just started having a tight budget and need a free option.

What's the story behind your product?

HelpRealm.io's answer

Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.

Which are the primary technologies used for building your product?

HelpRealm.io's answer

The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.

Who are some of the biggest customers of your product?

HelpRealm.io's answer

  • HortusFox for user support

User comments

Share your experience with using HelpRealm.io and Inbox by MessageBird. For example, how are they different and which one is better?
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What are some alternatives?

When comparing HelpRealm.io and Inbox by MessageBird, you can also consider the following products

HelpSpace - The team inbox with super powers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Table Duck - Customer support automation made easy

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Drift - A messaging app that helps you grow your business.

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