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Helprace VS Marker.io

Compare Helprace VS Marker.io and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Marker.io logo Marker.io

Visual feedback and bug reporting tool for websites
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Marker.io Landing page
    Landing page //
    2023-08-02

Collect website feedback from your team, clients, and users.

Get feedback with screenshots & technical metadata directly into your favorite project management tool.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

Helprace

Website
helprace.com
Pricing URL
Official Helprace Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Marker.io

Website
marker.io
Pricing URL
Official Marker.io Pricing
$ Details
paid Free Trial $49.0 / Monthly (Up to 5 Users, Unlimited Integrations, Unlimited feedback)
Platforms
Browser Chrome OS Firefox Safari
Release Date
2017 June
Edit details

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Marker.io videos

+ Add

Product tour

Category Popularity

0-100% (relative to Helprace and Marker.io)

Helprace

Marker.io

Help Desk
100 100%
Help Desk
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100
Customer Support
100 100%
Customer Support
0% 0
Visual Feeback
0 0%
Visual Feeback
100% 100

User comments

Share your experience with using Helprace and Marker.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helprace and Marker.io

Helprace Reviews

We have no reviews of Helprace yet.
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Marker.io Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
With this tool, users can convert screenshots from any website into a powerful bug report directly into your existing tools. Key features of Marker include screenshot annotation tools, shareable links and workflow integration. The tool can be integrated with tools such as Jira, Slack, Trello and Github (scrum and project management tools).
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Marker is a bug tracker tool built with a wide variety of options to collaborate different tools and get every attention of web developer totally. It can capture information pertaining to the environment from which the bug was noticed and this could be of acutest levels like zoom, pixel ratio and user agent. This reduces a lot of frustration and development time when...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Marker.io seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helprace mentions (0)

We have not tracked any mentions of Helprace yet. Tracking of Helprace recommendations started around Mar 2021.

Marker.io mentions (7)

  • Show HN: Pain of Requesting Screen Recordings/Screenshots from Users
    This is a really nice note and solution of the problem. What is the difference from your competitor https://marker.io/? - Source: Hacker News / over 1 year ago
  • Looking for a self-hosted marker.io alternative (FOSS) - Open Source Visual Feedback and Bug Tracking / reporting tool for websites
    I'm looking for a free and/or open source self-hosted alternative to marker.io for visual bug tracking/reporting. Source: over 1 year ago
  • Best bug tracker for small team (1 full-time dev)?
    Also keep an eye on this discussion to make issue forms available on private repos. Until this is possible, marker.io & Linear are a solution. Source: almost 2 years ago
  • Distinguishing a painkiller from a vitamin
    I work for a really small startup ( https://marker.io ) that focuses on drastically improving website feedback workflows for agencies/ clients. In some cases agencies say:. Source: about 2 years ago
  • Share SaaS landing pages you loved recently for inspiration
    Obviously I'm biased and a bit self-promotional but we put so much work into it, that I'd love to get your feedback -> https://marker.io. Source: over 2 years ago
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What are some alternatives?

When comparing Helprace and Marker.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BugHerd - BugHerd: The Website Feedback Tool for Agencies

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

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