Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Price2Spy - Price2Spy is a price monitoring, pricing analytics, and repricing tool, meant to help eCommerce professionals keep an eye on their competitors or retailers.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Skuuudle - Discover, match and monitor your eCommerce competitors.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Prisync - Prisync is a competitor price tracking and monitoring software for all sizes of e-commerce companies worldwide.