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Helprace VS Grasp

Compare Helprace VS Grasp and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Grasp logo Grasp

Make conversations count
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Grasp videos

+ Add

WhatsApp customer service in Casengo

More videos:

  • Tutorial - Casengo Basics: Learn how to Casengo in two minutes
  • Review - Bad Movie Review: The Loreley's Grasp
  • Review - The Lucid Nightmare - The Loreley's Grasp Review
  • Review - Grasp surfskate | review

Category Popularity

0-100% (relative to Helprace and Grasp)

Helprace

Grasp

Help Desk
73 73%
Help Desk
27% 27
Customer Support
68 68%
Customer Support
32% 32
Customer Service
76 76%
Customer Service
24% 24
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Helprace and Grasp, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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