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HelpNinja VS Gainsight

Compare HelpNinja VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpNinja logo HelpNinja

Simple & Affordable help desk

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • Gainsight Landing page
    Landing page //
    2023-05-13

HelpNinja videos

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Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to HelpNinja and Gainsight)

HelpNinja

Gainsight

Help Desk
54 54%
Help Desk
46% 46
Customer Success
0 0%
Customer Success
100% 100
Customer Support
100 100%
Customer Support
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpNinja and Gainsight

HelpNinja Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing HelpNinja and Gainsight, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Totango - Totango is a Customer Success Software Platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Planhat - Customer success has changed. Meet the modern Customer Platform!

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