Software Alternatives & Reviews

HelpNinja VS BoldDesk

Compare HelpNinja VS BoldDesk and see what are their differences

HelpNinja logo HelpNinja

Simple & Affordable help desk

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

HelpNinja

$ Details
paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

HelpNinja features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

HelpNinja videos

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to HelpNinja and BoldDesk)
Customer Support
56 56%
44% 44
Help Desk
68 68%
32% 32
Help Desk And Ticketing
75 75%
25% 25
CRM
0 0%
100% 100

User comments

Share your experience with using HelpNinja and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpNinja mentions (0)

We have not tracked any mentions of HelpNinja yet. Tracking of HelpNinja recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing HelpNinja and BoldDesk, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Front - multi-channel inbox service for collaborative teams