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HelpMaster VS GrooveHQ

Compare HelpMaster VS GrooveHQ and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpMaster logo HelpMaster

Help desk software for better customer service and support

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
  • HelpMaster Landing page
    Landing page //
    2021-10-12

  www.helpmasterpro.comSoftware by PRD Software

  • GrooveHQ Landing page
    Landing page //
    2023-10-08

HelpMaster videos

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GrooveHQ videos

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Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Category Popularity

0-100% (relative to HelpMaster and GrooveHQ)

HelpMaster

GrooveHQ

Customer Support
4 4%
Customer Support
96% 96
Help Desk
4 4%
Help Desk
96% 96
Customer Service
10 10%
Customer Service
90% 90
Help Desk And Ticketing
3 3%
Help Desk And Ticketing
97% 97

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpMaster and GrooveHQ

HelpMaster Reviews

We have no reviews of HelpMaster yet.
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GrooveHQ Reviews

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...
Source: zapier.com

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpMaster mentions (0)

We have not tracked any mentions of HelpMaster yet. Tracking of HelpMaster recommendations started around Mar 2021.

GrooveHQ mentions (2)

What are some alternatives?

When comparing HelpMaster and GrooveHQ, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Enchant - The easiest way to scale personalized customer support

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

Front - multi-channel inbox service for collaborative teams

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