Based on our record, Oxidized seems to be a lot more popular than HelpJuice. While we know about 18 links to Oxidized, we've tracked only 1 mention of HelpJuice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
Or run a decent setup to keep backups, like this one: https://github.com/ytti/oxidized. Source: about 1 year ago
You didn't mention about brand of the switches, but majority of vendors is covered with Oxidized: https://github.com/ytti/oxidized Just configure it with git backend, and you have version control and device backups. Also, if you wish, there are bundled sone extra scripts that could report git changes via email. Source: about 1 year ago
RANCID was great before Oxidized ;) Https://github.com/ytti/oxidized From description of Oxi: Oxidized is a network device configuration backup tool. It's a RANCID replacement! Source: over 1 year ago
If you're just looking to backup/inventory configs, give Oxidized a try https://github.com/ytti/oxidized. Source: over 1 year ago
What about the tried and trusted oxidized? Source: over 1 year ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
RANCID - RANCID - Really Awesome New Cisco confIg Differ.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)