Software Alternatives & Reviews

HelpDeskZ VS Salesforce Service Cloud

Compare HelpDeskZ VS Salesforce Service Cloud and see what are their differences

HelpDeskZ logo HelpDeskZ

HelpDeskZ is a free PHP based helpdesk software.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • HelpDeskZ Landing page
    Landing page //
    2021-09-22
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

HelpDeskZ videos

HelpDeskZ 1.0.2 – Arbitrary File Upload

More videos:

  • Tutorial - How To install HelpDeskZ on Opensuse Leap 42.3

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to HelpDeskZ and Salesforce Service Cloud)
Help Desk
3 3%
97% 97
Customer Support
4 4%
96% 96
Help Desk And Ticketing
Customer Service
0 0%
100% 100

User comments

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Reviews

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HelpDeskZ Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing HelpDeskZ and Salesforce Service Cloud, you can also consider the following products

SAHO.co.in - Support and Help Online Help desk ticketing complaint management system, telegram channel based Saas software . register complaints via telegram and manage in app

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UVdesk - UVdesk is available as SaaS-based and Open Source helpdesk solution to streamline the overall support process for better customer service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HESK - Hesk is a PHP-based help desk software that runs with a MySQL database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.