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HelpDesk VS Zen Planner

Compare HelpDesk VS Zen Planner and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Zen Planner logo Zen Planner

Zen Planner's fitness membership management software helps you grow your box, gym or studio with scheduling, automated billing & more. Try it now for free!
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Zen Planner Landing page
    Landing page //
    2023-10-15

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Zen Planner features and specs

No features have been listed yet.

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Zen Planner videos

+ Add

Zen Planner Product Demo

More videos:

  • Tutorial - Zen Planner Member App Tutorial
  • Review - Year in Review: Zen Planner's 2019 Features and Releases

Category Popularity

0-100% (relative to HelpDesk and Zen Planner)

HelpDesk

Zen Planner

Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Customer Support
100 100%
Customer Support
0% 0
Membership Management
0 0%
Membership Management
100% 100

User comments

Share your experience with using HelpDesk and Zen Planner. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 11 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Zen Planner mentions (0)

We have not tracked any mentions of Zen Planner yet. Tracking of Zen Planner recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDesk and Zen Planner, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MINDBODY - Find and book fitness and beauty classes near you.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Kajabi - Kajabi is the only Knowledge Commerce platform today with everything you need to market, sell, and deliver your knowledge online.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tendenci - Tendenci - The Open Source AMS is a cloud-based​ all-in-one management SaaS solution for Non-profits and Associations.

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