HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
You have lots of options when choosing MMS or AMS. From Wild Apricot to Member Clicks, or Personify - all viable options. But if you need to scale to hundreds of thousands of members, have recurring memberships, organizational memberships and need full features of seasoned large scale enterprise AMS, it’s possible you might hit some limits with new kids on the block. Proprietary vendors are companies first and communities second. Tendenci is community first, and yes, there is a small company behind it. It’s just grown far bigger than we were expecting, and given it started in 2001, when you switch from proprietary solution it's an upgrade!
Feel free to take the demo site for a spin! Every site looks completely unique using Bootstrap themes. No long term contracts. Access to all of YOUR data at any time. Full access to source code. Everything under YOUR domain name. With Tendenci, you can self-host, host with us, leave whenever you want. If Tendenci isn’t the right AMS to manage YOUR memberships, you are free of constraints!
Let's talk! Give us a call at (281)497-6567 Contact Us Now at www.tendenci.com/contact Free Demo https://demo.tendenci.com
Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 11 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
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