HelpDesk VS Udemy
Compare HelpDesk VS Udemy and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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HelpDesk
Zendesk
HelpScout
Intercom
Freshdesk
Labidesk
ProProfs Help Desk
LiveAgent
Udemy
Coursera
Codecademy
LinkedIn Learning
Collaborator
Khan Academy
edX
Pluralsight
HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
HelpDeskBased on our record, Udemy seems to be a lot more popular than HelpDesk. While we know about 260 links to Udemy, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 10 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
CS is computer science. Also check out edx.com It is hosted by Harvard and if you pay for the course which is very little you get a certificate from them. There is also groupings of courses were you can get a business certificate. Also check out udemy.com. Wait for the specials for $10-15. I have heard that google has certificates that are free but that businesses except. Just try stuff and even look at skills... Source: 10 months ago
Core coding and IT skills are a must though. Pick a language you followed and liked at Uni, check there is decent job demand for it, and do a udemy.com course on it (great value, great content, very cheap). Pair this with a major cloud (Azure or AWS) qualification which is pretty much a must these days, and you're much more attractive as an applicant. Source: 10 months ago
Prompting is so new I don't think a degree is offered yet, but Microsoft has some accredited classes (FREE) - https://learn.microsoft.com/en-us/training/ and you can get a certificate on AI and chatGPT from https://udemy.com , I got a few from them :). Source: 11 months ago
I am studying Salesforce administrator fundamentals at udemy.com. I am taking this course where the instructor provides a checklist of all the topics/subjects you will see in the test. For example, according to the instructor, who passed his administrator certification on his first try, teach the specific concepts you will see in the test. I think that there are 133 features/concepts. So, the first video is about... Source: 11 months ago
If you're prepared to do self-study, take a look at the udemy.com learning site. I paid somewhere in the region of £15 (they retail for around £60-70 in general but always come on sale at some point) for a number of courses (incl. languages). The courses are rated by students and I haven't yet been let down. Source: 11 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
LinkedIn Learning - Online training through LinkedIn's professional network.