Software Alternatives, Accelerators & Startups

HelpDesk VS Typeform

Compare HelpDesk VS Typeform and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Typeform logo Typeform

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Typeform Landing page
    Landing page //
    2023-10-11

HelpDesk

$ Details
paid Free Trial $4.0 / Monthly (per agent)
Release Date
-

Typeform

$ Details
-
Release Date
2012 January
Startup details
Country
Spain
State
Catalonia
City
Barcelona
Founder(s)
David Okuniev
Employees
100 - 249

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Typeform features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Typeform videos

Typeform Review - Beginners to Expert Guide PREVIEW by Bizversity.com

More videos:

  • Review - Typeform Killer On LTD? Maybe not but... Aidaform Review
  • Review - Typeform - Survey and Research Tool for Digital Marketers

Category Popularity

0-100% (relative to HelpDesk and Typeform)
Help Desk
100 100%
0% 0
Surveys
0 0%
100% 100
Customer Support
100 100%
0% 0
Form Builder
0 0%
100% 100

User comments

Share your experience with using HelpDesk and Typeform. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Typeform

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Typeform Reviews

9 Survey Monkey Alternatives for Your 2024 Market Research
Typeform can help businesses upgrade their user engagement through surveys due to its visually appealing and interactive design. The platform is known for its sleek, minimalist interface that makes surveys feel less like a chore and more like a conversation.
10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Typeform is a user feedback tool that businesses can use to interact with customers individually, making it look like a real conversation. It is a web-based customer feedback software that allows you to create surveys without writing any code. This tool helps you create engaging forms, surveys, and quizzes that people love to answer.
15 best user onboarding software you need to try in 2023
Here’s another neat specialist product for on oft-overlooked function. Typeform helps you create attractive, easy to complete forms for customer feedback, quizzes, and other quick interactions. Their templates are designed to spur users to want to get in touch, rather than ignore or minimize pop-ups.
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Typeform stands out as a compelling alternative to Survey Monkey, particularly for those who prioritize interactive and visually appealing surveys. Its conversational format and beautiful design options make it an ideal choice for creating engaging forms and surveys. While it offers a free plan with basic features, the paid plans provide extensive customization and...
Source: www.zoho.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
The biggest downside of Typeform is the lack of protection from bots. Setting up a form of security such as a standardized captcha is challenging. As soon as a survey goes live, it is publicly posted on the Typeform website. This makes it widely available to bots and spam.
Source: survicate.com

Social recommendations and mentions

Based on our record, Typeform should be more popular than HelpDesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 11 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Typeform mentions (17)

  • How well validate your idea before launching?
    Create a customer survey to collect insight on Typeform. Source: over 1 year ago
  • What are the best tools for conducting (customer) interviews?
    If it's feedback forms, you can simply use https://typeform.com/ and use conditions in the questions (e.g. If the User selected option X, show next question Y, etc.). Source: over 1 year ago
  • Wondering what this type of form is called? I'm assuming it's using JS and not CSS animations. (Remove if not allowed)
    Its from typeform.com and it looks to be their own proprietary code, I couldn't see any specific libraries they were using. Source: over 1 year ago
  • Has anyone ever heard about fends.co ? Is it legit or its a total scam?
    Not any social medias, not a single review on trustpilot, not a single piece of verifiable information that their thing is legit, nothing. And also the weird thing that I saw is when you go take their survey so they can take your commission, they sent you to a weird ”typeform.com” link which apparently is a website that allowed them to have a web based platform they can use to create surveys without needing to... Source: almost 2 years ago
  • complex survey / personality test: how to implement?
    What is the best way to implement quite complex, personality surveys into a flutter app? It`d be perfect if I could directly integrate typeform (typeform.com) et al, but haven`t found anything yet, except to embed it in a webpage... Any other ideas? Source: about 2 years ago
View more

What are some alternatives?

When comparing HelpDesk and Typeform, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Google Forms - Simple web forms from Google.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jotform - Free Online Form Builder & Form Creator