HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
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Perhaps you know someone who swears by Obsidian, it may seem like a cult of overly devoted people for how passionate they are, but it's not without reason
I've been using Obsidian for over 3 years, at a point in my life when I felt I had to handle too much information and I felt like grasping water not being able to remember everything I wanted, language learning, programming, accounting, university, daily tasks. A friend recommended it to me next to Notion (of which he is a passionate cultist priest) and I reluctantly picked it and fell in love almost immediately.
Obsidian seems very simple, like a notepad with folder interface, similar to Sublime Text, but the ability to link files together in a Wiki style allows you to organize ideas in any way you want, one file may lead to a dozen or more ideas that are related
If you want to do something specific, Obsidian has a plethora of community created plugins that expand the functionality, in my case, I use obsidian to organize my classes both as a teacher and as a student, using local databases, calendars, dictionaries, slides, vector graphic drawings, excel-like tables, Anki connection, podcasts, and more
I've been using Obsidian for more than a year. It's been great. I think it offer a great balance of control, flexibility and extensibility. What is more, you own your own data, that's been a must-have feature for me. I just can't imagine putting all my knowledge into something that I don't have control over.
I think two of the most popular alternatives that people consider are Logseq and Roam Research. Although Logseq is a bit different, it's considered compatible with Obsidian. Supposedly, you can use them with a shared database (files. Both use simple text files for storage). I tried that once, a few months ago. It worked, yet it messed up a bit my Obsidian files ¯_(ツ)_/¯.
Based on our record, Obsidian.md seems to be a lot more popular than HelpDesk. While we know about 1454 links to Obsidian.md, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 10 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
The closest editor that follows our first principle is Obsidian editor:. - Source: dev.to / 8 days ago
The solution was already installed on both my computer and my phone: Obsidian. - Source: dev.to / 12 days ago
> why does open source need to "win" Open source does not need to win. But your ability to be in control of your computer needs to be preserved. A proprietary fridge cannot control your diet, while a proprietary App Store can control what software you install on YOUR phone (unless you live in EU, hello DMA!). The tail wags the dog, so to speak. Proprietary software has also been shown to break user workflows or... - Source: Hacker News / 15 days ago
So I've had my fair share of personal websites and blogs. I have built them on stacks ranging from the most basic HTML and CSS, to hosted frameworks like Wordpress and Laravel, to the more modern single page applications built in Vue and React. For a simple content blog I think you can't go wrong with a Static Site Generator though. These days I am almost exclusively writing everything in Obsidian. Which is great... - Source: dev.to / about 1 month ago
Consider making an Obsidian[^1] plugin, or writing to Obsidian-compatible Markdown files :) [^1]: https://obsidian.md/. - Source: Hacker News / about 2 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.