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HelpDesk VS Jackrabbit Class

Compare HelpDesk VS Jackrabbit Class and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Jackrabbit Class logo Jackrabbit Class

Jackrabbit Class is the Dance Studio Industry’s most responsive, reliable, and robust class management software. This software helps studio owners improve gymnastics, dance, swim, cheer, music and childcare gyms.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Jackrabbit Class Landing page
    Landing page //
    2023-05-24

Jackrabbit Class Software will help your studio save money, increase registrations, grow your profits, and improve customer retention. Save time with these top features: online registration, online payments, recurring billing, QuickBooks integration, recital and costume management, point of sale, staff portal with time clock & mobile attendance, and email/texting. Jackrabbit Class offers free unlimited phone, email, & chat support. Start today with a 30 day free trial.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Jackrabbit Class features and specs

  • Attendance Tracking: Yes
  • Billing/Invoicing: Yes
  • Class Management: Yes
  • Client Management: Yes
  • Online Payments: Yes
  • Online Registration : Yes

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Jackrabbit Class videos

No Jackrabbit Class videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpDesk and Jackrabbit Class)

HelpDesk

Jackrabbit Class

Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using HelpDesk and Jackrabbit Class. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Jackrabbit Class mentions (0)

We have not tracked any mentions of Jackrabbit Class yet. Tracking of Jackrabbit Class recommendations started around Oct 2021.

What are some alternatives?

When comparing HelpDesk and Jackrabbit Class, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MINDBODY - Find and book fitness and beauty classes near you.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zen Planner - Zen Planner's fitness membership management software helps you grow your box, gym or studio with scheduling, automated billing & more. Try it now for free!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Glofox - Powerful Gym and Studio Management Software.

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