Software Alternatives, Accelerators & Startups

HelpDesk VS Buffer

Compare HelpDesk VS Buffer and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Buffer logo Buffer

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Buffer Landing page
    Landing page //
    2023-10-19

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Buffer features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Buffer videos

Hootsuite VS Buffer VS Later 2019 | 3 Best Social Media Schedulers

More videos:

  • Review - Hootsuite vs Buffer (Social Media Management)
  • Review - Buffer Review (Social Media Management Tool)

Category Popularity

0-100% (relative to HelpDesk and Buffer)
Help Desk
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Buffer

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Buffer Reviews

  1. My SMM partner

    I love working with buffer its feature of scheduling makes me free for whole month. Best and easy tool to use.

    👍 Pros:    Unlimited scheduling and good speed
    👎 Cons:    Some accounts does not connect easily like pintrest

5 Best Taplio Alternatives to Consider Using in 2024
Known for its remarkable commitment to transparency and operating with a fully remote team, Buffer embodies values like gratitude, continuous improvement, no-ego collaboration, optimism, and reflection.
Source: authoredup.com
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
Buffer is one of the oldest social media tools on the market. This ContentCal alternative offers users a suite of tools to help them with tasks such as scheduling posts, analyzing performance, and managing engagement.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Buffer is missing some crucial collaboration features offered by other softwares that make it hard to use for working as a team. And the pricing is just too high for the present standard on social media pricing applications. If you have the money, it is not a problem.
19 Best Twitter Automation Tools & Twitter Bots (2022)
Buffer believes that they are a Twitter automation tool that can help you share your story and chart your path on Twitter. They say that they are an all-in-one social media toolkit that allows you to focus on doing what you love when it comes to your brand.
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
Buffer is a well-known social media management tool that allows individuals and brands to schedule their social media content across all major platforms.The primary focus of Buffer is to help users plan, create, and schedule social media content. Furthermore, it enhances social media users’ publishing experience through features like a calendar, analytics, and an easy...

Social recommendations and mentions

Based on our record, Buffer seems to be a lot more popular than HelpDesk. While we know about 56 links to Buffer, we've tracked only 3 mentions of HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Buffer mentions (56)

  • I'm looking for practical Rust exercises
    For example look at buffer.com. Create simple web app where user will write a post, select target social networks to publish and time of publishing (like 8 hours from now). Source: 5 months ago
  • No surf musician?
    I use buffer to post to IG / Tiktok without visiting them. It works fairly well, although not perfect, but they seem to be working on it pretty consistently. Source: 10 months ago
  • Buffer vs Later 2023: Choosing the Right Social Media Management Tool
    Socialjobnow.com has published a comparison between Buffer and Later, two popular social media management tools used by businesses to schedule and automate their social media posts. The article provides an in-depth analysis of each tool's features, pricing, and benefits, offering valuable insights for businesses looking to optimize their social media strategy. Source: 11 months ago
  • I decided to not take the sub dark because Harpo just had surgery and people are anxious about his progress.
    Have you looked at Buffer as a Hootsuite alternative - https://buffer.com/, or Agorapulse? - https://www.agorapulse.com/. Source: 11 months ago
  • Content marketing is the best acquisition channel for companies. I got my first 1000 users for my SaaS this way. And all my paying users for my guide. 5-minute starter guide
    Used tools like Buffer and Planable to plan and schedule all your social media content in advance. Source: about 1 year ago
View more

What are some alternatives?

When comparing HelpDesk and Buffer, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!