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HelpCenter.io VS Swiftype Site Search

Compare HelpCenter.io VS Swiftype Site Search and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Swiftype Site Search logo Swiftype Site Search

Swiftype Site Search helps to sell more, get the right answer to more people on the platform and surface relevant content for readers and followers.
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • Swiftype Site Search Landing page
    Landing page //
    2021-09-16

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Swiftype Site Search features and specs

No features have been listed yet.

HelpCenter.io videos

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Swiftype Site Search videos

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Swiftype Site Search Solution - 5 Features & Setup Steps

Category Popularity

0-100% (relative to HelpCenter.io and Swiftype Site Search)

HelpCenter.io

Swiftype Site Search

Customer Support
100 100%
Customer Support
0% 0
Custom Search Engine
0 0%
Custom Search Engine
100% 100
Knowledge Management
100 100%
Knowledge Management
0% 0
Custom Search
0 0%
Custom Search
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCenter.io and Swiftype Site Search

HelpCenter.io Reviews

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Swiftype Site Search Reviews

19+ Best WordPress Search Plugin(s) - Comparison+Tips (2022)
Swiftype Search is a very popular search plugin for larger or more established websites. It is used on many high profile websites and delivers intuitive search options that mimic search engines for maximum usability. The free version offers core functionality that works well and replaces WordPress’s own search. It works faster than the default, delivers more relevant results...
Source: www.collectiveray.com

What are some alternatives?

When comparing HelpCenter.io and Swiftype Site Search, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

Site Search 360 - Site Search 360 enhances and improves your built-in CMS or product search with autocompletion, semantic search, filters, facets, detailed analytics, and a whole lot of customization options.

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