Software Alternatives, Accelerators & Startups

HelpCenter.io VS Simplify360

Compare HelpCenter.io VS Simplify360 and see what are their differences

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Simplify360 features and specs

No features have been listed yet.

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

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Simplify360 videos

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to HelpCenter.io and Simplify360)
Customer Support
28 28%
72% 72
Tool
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Knowledge Base
100 100%
0% 0

User comments

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What are some alternatives?

When comparing HelpCenter.io and Simplify360, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.